1. Cookies

Cookies are small data or text files placed locally on your computer by websites or applications. These cookies may have different purposes. There are functional cookies (for example, when you select a language or when you add purchases to your ‘basket’), session (temporary) cookies and tracking cookies (which analyse and record your behaviour on the website in question in order to provide you with an optimum user experience).

The Belgian law of 13 June 2005 on electronic communications contains provisions on cookies and their use on websites. The application of the Belgian law is derived from the European e-Privacy Directive which means that the use of cookies and their regulation at national level differs among the European countries.

2. What are cookies used for?

Charleroi Métropole would like to provide you with as much detail as possible with respect to the rules surrounding the use of cookies and the types of cookies it uses on its website. By using our website, you are agreeing to the use of cookies. Cookies help Charleroi Métropole to optimise your visit to its website, to remember your technical selections (such as language selection, a newsletter, etc.), and to offer you services that are better adapted to your requirements.

To be able to use Charleroi Métropole’s website, it is recommended that cookies are activated. If cookies are deactivated, it is possible that we will not be able to guarantee that our website will work properly. However, you are free to deactivate cookies if you wish.

We use cookies to improve your visit and your use of our website. The cookies that we use are secure. The information that we collect by using cookies helps us to identify potential errors on our website and to offer you specific and personalised services which we think will interest you.

3. What types of cookies does Charleroi Métropole use?

We differentiate the following types of cookie in terms of their purpose:

• Essential/strictly necessary cookies:

  These cookies are necessary for our website to work properly and cannot be deactivated. They are configured in response to what you do on our website, such as setting your privacy parameters, your login credentials or filling in our forms. These cookies help you to navigate our website more easily (for example, returning to a previous page, etc.).

• Non-essential cookies:

  These cookies are not necessary for the website to work but they help us provide you with an improved and personalised user experience.

  • Functional cookies:

    Thanks to these cookies, we can offer you an optimum and personalised user experience. These cookies can be placed on your computer by Greater Charleroi or by external providers whose services we have added to our website.

  • Analytical cookies:

    With these cookies, we can analyse the visits to our website and traffic in order to be able to measure and improve the performance of our website. These cookies enable us to see which pages are the most popular and what the navigation habits of our visitors are.

  • Tracking cookies:

    These cookies can be placed on our website by our advertising partners. They can be used by these companies to target your preferences and show you relevant adverts on other websites.

We use two types of cookie, our own cookies and the cookies of carefully selected partners with whom we work and who advertise our services on their website.

Third-party cookies

Domain name: www.charleroi-metrople.be

Please read our Privacy Policy for more information concerning the processing of personal data by Greater Charleroi.

4. How can I manage my cookies?

Ensure that the cookies are activated in your browser. To activate cookies, you must perform the following steps:

• If your browser is Microsoft Internet Explorer

  1. In Internet Explorer, click “Internet Options” in the “Tools” menu.
  2. In the “Privacy” tab, click “Settings” and then “Advanced”.
  3. Scroll to the bottom to authorise cookies.
  4. Click OK.

• If your browser is Mozilla Firefox

  1. Click the “Menu” button (represented by three horizontal lines) in the top right-hand corner of your browser and click “Options”.
  2. Select the “Privacy” tab.
  3. Under “History”, select “Use custom settings for history”.
  4. Select “Accept cookies”

• If your browser is Google Chrome

  1. Open Chrome.
  2. Click the three dots in the top-right of your screen and then “Settings”.
  3. Click “Advances settings”.
  4. Find the “Privacy and security” section and click “Content Settings”.
  5. Click the “Cookies” option.
  6. Select the option “Allow sites to save and reed cookie data”.

• If your browser is Safari

  1. Click “Options” in the “Safari” menu (which you will find in the Safari brower window).
  2. Then click the “Security” tab.
  3. Click “Accept cookies” and “Always” or “Only from sites that I visit”.

If you visit the Greater Charleroi website, it is recommended that you activate cookies. However, you are free to deactivate cookies via your browser’s settings. To deactivate cookies, you must perform the following steps:

• If your browser is Microsoft Internet Explorer

  1. In Internet Explorer, click “Internet Options” in the “Tools” menu.
  2. In the “Privacy” tab, click “Settings” and then “Advanced”
  3. Scroll to the top to block cookies.
  4. Click OK.

• If your browser is Mozilla Firefox

  1. Click the “Menu” button (represented by three horizontal lines) in the top right-hand corner of your browser and click “Options”.
  2. Select the “Privacy” tab.
  3. Under “History”, select “Use custom settings for history”.
  4. Deselect “Accept cookies”.

• If your browser is Google Chrome

  1. Open Chrome.
  2. Click the three dots in the top-right of your screen and then “Settings”.
  3. Click “Advanced settings”.
  4. Find the “Privacy and security” section and click “Content Settings”
  5. Click the “Cookies” option
  6. Deselect the option “Allow sites to save and reed cookie date”.

• If your browser is Safari

  1. Click “Options” in the “Safari” menu (which you will find in the Safari browser window).
  2. Then click the “Security” tab.
  3. Select block cookies.

5. What are my rights?

As soon as cookies may involve processing of your personal data, you have a right to the legitimate and secure processing of your personal data. As a data subject, you have the following rights:

• Right of objection: if there are compelling legitimate grounds, you can object to the processing of your personal data.
• Right of access: any person who proves his or her identity has a right of access to information concerning the processing of personal data, as well as information on the purposes of processing, data categories, data recipients and the retention period of the personal data.
• Right of rectification: inaccurate or incomplete personal data can be rectified or erased at any time at the data subject’s request.

These rights are always exercised in compliance with the terms of our Privacy Policy. If after having read this document, you still have questions or comments with respect to cookies, you can contact us at any time at info@charleroimetropole.be